Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather information you choose to share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also obtain payment details when you place orders, though payments are processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide a tailored service that meets your business needs.

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to enhance our website performance and understand how clients find our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United States.

Information Sharing and Disclosure

Prism Marble Haven respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to shield it. This encompasses safe data storage, encrypted transmissions, and restricted access to personal information within our company.

Although we deploy robust security measures, no online transmission method is completely risk-free. We continually update our security practices to counter emerging threats.

Your Privacy Rights

You hold important rights concerning your personal data. Depending on applicable regulations, you may be entitled to access, amend, erase, or limit how your information is used.

To exercise these rights, please reach out using the contact details at the end of this policy. We will reply within a reasonable period as required by law.

Data Retention

We keep personal information only as long as necessary to provide our services and fulfill legal obligations. Retention durations vary depending on the type of information and the purpose for which it was gathered.

Cookies and Website Tracking

We employ cookies and comparable technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies allow us to recall your preferences and assess site performance.

You can adjust cookie settings in your browser preferences. Note that turning off certain cookies might impact how the site operates. For more details about our cookie practices, see our Cookie Policy.

Third-Party Links

The site may include links to third-party websites or services. This privacy policy covers only Prism Marble Haven and this site. We are not accountable for the privacy practices of external sites.

We recommend examining the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, services, or legal obligations. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy periodically to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.